New Mediterranean Cuisine
www.nuevacocinamediterranea.es
On the website of New Mediterranean Cuisine (from now on NCM) We place great value on transparency and security of your information and aim to build strong and lasting relationships with our users and customers, based on trust and mutual interest. In line with this philosophy, the protection of your personal data is of paramount importance to us.
Please read our privacy policy carefully, as it describes our practices for collecting, using, disclosing, retaining, processing and protecting your personal data. This information has been compiled in a clear and simple way, to facilitate your understanding. and freely and voluntarily determine whether you wish to provide us with your personal data.
The use of this website, as well as the contracting of any of our services of elaboration, sale and distribution of food products, requires the express acceptance of this Policy. We inform you that, all personal data you provide us with, whether through web forms, e-mail, contracts, invoices, delivery notes, quotations, etc., will be under the application of this privacy policy.
No web user may use the identity of another person and communicate their personal data (except for legal representation), so the data you provide must be your own personal data, adequate, relevant, current, accurate and true, being responsible for any damage you may cause for this reason. If you provide us with personal data of third parties, you will be responsible for having obtained prior authorisation from the interested party.
NCM does not process data of minors, the use of this website by minors under 14 years of age is prohibited without prior authorisation from their parents or legal representatives, who are responsible for the data provided by the minors in their care. It is forbidden the online contracting of our services to minors under 18 years of age without valid capacity to contract.
We have strived to create a safe and reliable web space and that is why we want to share our PRINCIPLES regarding your PRIVACY:
1) We respect your privacy and your choices. We ensure that privacy and security are built into everything we do. We comply with the requirements on personal data protection contained in the European Regulation 679/2016 and LO 3/2018 on Data Protection.
2) We do not send you marketing communications unless you request us to do so or unless you have a business relationship with us. You can change your mind at any time.
3) We never offer or sell your data. We do not use your data in ways that we have not informed you about.
4) We are committed to keeping your data safe and secure. This includes only working with trusted partners. We are committed to being open and transparent about how we use your data.
5) We respect your rights and always try to accommodate your requests as far as possible, consistent with our own legal and operational responsibilities.
1)- WHO is RESPONSIBLE for the processing of your data?
The Responsible of the treatment of your personal data is New Mediterranean Cuisine 2002 S.L. with C.I.F. B-73156549, (hereinafter under the trade name of NCM)
Address: Avenida de las Américas, Parcela 16- 6A, P.I. Oeste, C.P. 30.820, Alcantarilla, Murcia.
Telephone 968 80 90 90 09
E-mail address: correo@nuevacocinamediterranea.es
For the purposes of our data protection policy, you can contact NCM by e-mail to correo@nuevacocinamediterranea.es or by writing to the above address.
2- WHAT PERSONAL DATA are necessary and may be collected?
We may collect or receive your data by telephone, email or via our website, social media, forms, applications, devices and other means. In some cases, you provide us with your Personal Data directly (e.g. when you create a user account, when you contact us, when you shop on the website), in other cases we collect it (e.g. by using cookies to understand how you use our website).
The personal data you provide us with will be incorporated into computerised databases or physical files which, in turn, are subject to security measures and are recorded in a register of activities owned by NCM. The register of activities is a list and summary information of the data processing we carry out and is available to the Spanish Data Protection Agency.
NCM does not analyse or use, in any case, external means to our direct relationship with our users and customers. All inferred data that we may use relates to your interaction with us or with legitimate partners and suppliers.
The personal data that we request from you are necessary to manage your queries or for the execution of the contract for the sale and supply of our products, so if you do not provide them, we will not be able to attend to you correctly. You guarantee that the Personal Data provided are true and accurate and you undertake to notify any change or modification of the same, any loss or damage caused by the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.
What types of user and customer data do we process?
We process the following data about our customers: name, surname; DNI/NIF, NIE address (address, postcode, town, province); e-mail, landline and/or mobile phone number, signature and financial data.
3- Processing of data provided in the WEB FORMS
In general, you can use our website without providing any personal information.
We have several sections on our website in which there are personal data collection forms that have identified those data that are mandatory, and therefore essential requirement to manage your enquiry or request for information or budget. The data we ask for are the minimum necessary for the required action, if you do not answer these sections, we will not be able to deal with your request correctly. Please avoid including confidential or sensitive information in the forms. If we need any additional information, we will contact you.
By sending us a form requesting information, you guarantee the authenticity, accuracy and truthfulness of all the information you give us, undertaking to keep it updated so that it corresponds, at all times, to your real situation. You will be solely responsible for any false or inaccurate statements and for any damages that they may cause.
Nueva Cocina Mediterránea 2002 S.L., as owner of this website, will be the entity responsible for the processing activity generated with the personal data provided by users. All our forms include a specific privacy clause that informs the user before obtaining their consent to the automated processing of their data.
The user will give their express consent by means of the corresponding “check” or acceptance box, before clicking on the “send” button for the processing of their personal data, NCM will be used exclusively for the purposes stated in each case, and which we expand on below:
I. “CONTACT”:
II. DO YOU WANT TO WORK IN NOUVELLE CUISINE MEDITERRANÉE?
In the event that the user provides data of third parties, he/she declares that he/she has the prior consent of said third parties and undertakes to transfer the information contained in our Privacy Policy, exempting NCM from any liability in this regard. We may carry out periodic checks to establish this fact, taking appropriate due diligence measures in accordance with data protection regulations.
On the other hand, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, NCM, undertakes not to send advertising by e-mail without first obtaining the express authorisation of the recipient. The user may authorise or not the sending of advertising by ticking the corresponding box.
4- For what PURPOSE and on what LEGAL BASIS are we going to process your personal data?
NCM process the personal data strictly necessary in relation to the purposes for which they are processed in each case, in accordance with the principles set out in art. 5 of the GDPR and provide data subjects, at the time their personal data are collected, with the information necessary to ensure fair and transparent processing.
Here we explain how to purpose and on what legal basis we process the personal data that you may provide us with through this website in the following ways NCM:
A. To manage our contractual relationship with customers
LEGAL BASISthe processing of the data has its legal basis in the execution of the contract (when you contract our services and buy our food products for catering, catering or home delivery) or in the execution of pre-contractual measures (when you request a quote), art. 6.1.b. RGPDCompliance, development and execution of the contractual relationship between the parties, your personal data being essential for this purpose.
Here the processing of data includes administrative, fiscal and customer management: management and monitoring of estimates, orders, contracts; informing you about the progress and development at all stages of your contract; informing you about the availability of a product or service; delivery and home delivery of products; sending postal or electronic communications; managing and answering your queries; invoicing: service collection management; surveys to measure your satisfaction and to take into account your comments and suggestions; managing disputes related to the service provided.
We will not create business profiles based on the information you provide and will not make automated decisions about you based on that business profile.
B. In order to manage the contractual relationship with NCM
NCM will process the personal data of Suppliers, whether natural or legal persons, with whom it has a relationship for the purpose of fulfilling the obligations acquired by virtue of the respective contractual relationship: administrative, fiscal, accounting and invoicing management.
In relation to Suppliers, such obligations include, among others, evaluating their performance; establishing, managing or terminating contractual relationships, verifying references; providing business metrics, invoicing, and any others established in the agreements or contracts entered into with the respective Supplier. The Processing of the data collected by virtue of the provisions herein shall be carried out and shall remain in force for as long as the purpose for which they were collected is maintained and until the prescription of responsibilities between the parties.
LEGAL BASISThe processing of personal data of our suppliers has its legal basis in art. 6.1.b) of the RGPD: the execution of a contract to which the supplier is a party or for the application at the supplier's request of pre-contractual measures, as well as in compliance with obligations that the Public Sector Contracts Act, the General Budgetary Act, the General Tax Act, and others, impose on NCM.
C. To manage requests for information and answer queries from users or customers via the Web/Email.
LEGAL BASISThe processing of your data has its legal basis in your express consent when you send us your queries, art. 6.1. a) of the RGPD and, in the event that you are already a customer, our communications will have their legal basis in our contractual relationship art. 6.1. b). RGPD.
In the case of the processing of personal data provided by users of the website, the purpose of the collection and automated processing of the data is to manage and respond to the information or estimates requested through the forms of contact made available on the website and the subsequent commercial follow-up of the queries raised.
D. To send you commercial information about the services we provide.
LEGAL BASISthe processing of the data has its legal basis in the free and unambiguous consent of the data subject (users/potential customers) by ticking the box to accept the sending of advertisements and on our legitimate interests to advertise our products, similar to those purchased or ordered by our customers.
LEGAL BASISThe data processing has its legal basis in the legitimate interest and the compliance with legal obligations from NCM.
LEGAL BASISthe processing of the data has a legal basis in their consent and in the legitimate interest from NCMto ensure that we provide you with a website and applications that work properly and improve their performance and keep them secure.
It is a legitimate interest of our company to process personal data strictly necessary to ensure network and information security, i.e. the ability of a network or information system to resist, at a given level of confidence, accidental events or unlawful or malicious actions that compromise the availability, authenticity, integrity and confidentiality of personal data held or transmitted, and the security of related services offered by or accessible through these systems and networks, by public authorities, computer emergency response teams, by public authorities, computer emergency response teams, and by the public authorities, integrity and confidentiality of personal data held or transmitted, and the security of related services offered by or accessible through these systems and networks, by public authorities, Computer Emergency Response Teams (CERTs), Computer Security Incident Response Teams (CSIRTs), providers of electronic communications networks and services, and providers of security technologies and services. This could include, for example, preventing unauthorised access to electronic communications networks and malicious code distribution, and stopping «denial of service» attacks and damage to computer and electronic communications systems.
5- WHO has access to your personal data?
We will never pass on your personal data to third parties, unless we are covered by a law or you have previously authorised us to do so. NCM.
In order to provide you with an adequate service and to manage our contractual relationship, NCM has SERVICE PROVIDERS who need to process your data, guaranteeing at all times the protection and security of the same by means of the subscription of the corresponding legal contracts, in this way we can communicate your data to:
All these service providers, as data processors, are limited to accessing or using the data only to provide the specific service contracted and provide us with evidence that they comply with the requirements of the GDPR in terms of data security measures and safeguards.
Compliance with legal obligations: NCM may disclose personal information of customers or suppliers to third parties if such disclosure is required by law or regulation, court order or requests from government agencies that may require it by law, as well as law enforcement agencies; to enforce contractual obligations; to protect the security of the company from damage or illegal activities; or to protect the security of the company from damage or illegal activities.
All information you provide to us will be treated confidentially and in strict compliance with the security obligations necessary to prevent access by unauthorised third parties.
6- Commitment of NUEVA COCINA MEDITERRÁNEA as DATA PROCESSER
In accordance with Article 28 of Regulation (EU) 679/2016, New Mediterranean Cuisine 2002 S.L., shall be considered as the data processor when it accesses personal data contained in the files owned by and under the responsibility of the client, to which it has access. NCM access because it is necessary to enable the provision of the contracted services.
In this case, the access to the data by NCM will be carried out solely and exclusively with the purpose to enable the provision of the contracted services, it will process them in accordance with the customer's instructions and will not use them for any purpose other than that of the service contract itself.
NCM may also access the information systems located at the customer's premises, in which case the customer shall be solely responsible for implementing and reporting to NCM of the appropriate security measures taken. If the processing of the data takes place on the premises of the NCM, The latter shall keep a register of activities with the content required by the GDPR with a description of the security measures adopted for such processing.
NCM has adopted the security measures The company has implemented the necessary technical and organisational measures to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access. Specifically, it has implemented the mechanisms for:
Confidentiality: NCM undertakes to maintain the strictest confidentiality and duty of secrecy with regard to all personal data to which it must access or process in order to fulfil the contracted services, even after their completion, as this obligation is of indefinite duration. All know-how or know-how resulting from the execution of the contracted services shall be considered confidential information. NCM shall keep under its control and custody all data provided by the customer, and shall not disclose, divulge, transfer, assign or transfer them to any third party, except with the prior, express and written authorisation of the customer. NCM guarantees the same commitment to confidentiality, expressly and in writing, to the staff of its organisation involved in any phase of the processing of personal data under the responsibility of the client.
Outsourcing of Processing and access by third parties: the customer authorises NCM the subcontracting with third parties of those services that are necessary to enable the provision of the contracted service. In this case, the subcontractor shall also have the status of data processor and, after formalising with NCM of the data processing contract required by law, shall be obliged to fulfil the same obligations as those required of NCM in the contract and in this privacy policy, respecting in all cases the data protection regulations.
Destination of the Dataafter the end of the contracted services, NCM undertakes to return to the customer the personal data and, if applicable, the media on which they are stored. This return entails: the destruction of copies if the data are in paper format and the total erasure of existing data on the computer equipment used by the customer. NCM The latter may, however, keep a copy, with the data duly blocked, for as long as liabilities may arise from the performance of the service.
Ni NCM nor the customer assume any liability for breaches of the applicable data protection regulations caused by the other party, and undertake to fulfil their respective obligations in accordance with the said regulations.
7- What are YOUR RIGHTS in relation to your personal data?
Data subjects, users, clients, suppliers, may exercise the following rights at any time:
We also inform you that, as autonomous and distinct rights from the above, you have the following:
If you would like to exercise any of your rights, we provide you with the forms where you can exercise them, please contact NCM at Avenida de las Américas, Parcela 16- 6A, P.I. Oeste, C.P. 30.820, Alcantarilla, Murcia or at correo@nuevacocinamediterranea.es by means of a signed request accompanied by a complete copy of your N.I.F., and specifying the right you wish to exercise.
8- FOR HOW LONG WILL YOUR DATA BE PROCESSED?
In general, your data will only be kept for the time strictly necessary for the purpose for which they were collected, for the duration of the contractual relationship, until the owner objects to the processing and in any case for the legally established period for the conservation of legal documentation. Afterwards, to NCM will keep your data duly blocked and anonymised, during the term of the periods corresponding to the legal prescription.
When we no longer need your personal data, we will either securely remove it from our systems and records (without sending you any notice) or it will be anonymised so that we can no longer identify it.
9- Adding CVs to our database
In the case of job candidates and CVs, Nueva Cocina Mediterránea 2002 S.L. is the recipient of their data., responsible for the processing of the “Personnel/Human Resources” activity register, which will include the CVs sent via email and contact forms on the website, in order to analyse your professional profile and include you in our personnel selection processes and to inform you by post or email of vacancies in our company. Among other categories of data, aspects relating to academic training, professional performance, economic situation, personal preferences, interests, reliability, behaviour, location or movements of said natural person will be processed.
The data provided will not be passed on or transferred to third parties and the processing of your data is legitimised by your express consent by virtue of your spontaneous application or registration for a job offer. Your data will be retained until a job is offered or until you request its deletion; however, CVs that have not been updated within 3 years will be deleted. In order to comply with the principle of data quality and to keep your information up to date, we kindly ask you to inform us of any change in the data you have provided us with.
We inform you that you have the right to access your personal data, to rectify those that are inaccurate, to request their deletion, their portability and limitation in their processing, by writing to Avenida de las Américas, Parcela 16- 6A, P.I. Oeste, C.P. 30.820, Alcantarilla, Murcia or to correo@nuevacocinamediterranea.es.
10- SECRET AND SECURITY of your data
NCM will treat your data in the strictest confidence and will maintain the mandatory duty of secrecy with regard to the same, in accordance with the applicable regulations.
Once we receive your data, we use strict procedures and security features to: ensure the continued confidentiality, integrity, availability and resilience of processing systems and services; restore availability and access to personal data promptly in the event of a physical or technical incident; verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organisational measures implemented to ensure the security of the processing and to pseudonymise and encrypt personal data, where appropriate.
This website includes an SSL Certificate, a security protocol that makes your data travel in an integral and secure way, the transmission of data between a server and a web user and, in feedback, is fully encrypted or encrypted.
We therefore make every effort to protect your personal data, but we cannot fully guarantee the security of the Internet network and therefore the violation of data transmitted through fraudulent access by third parties. Therefore any transmission is at your own risk. In the event of any security incident affecting your personal data, we will inform you immediately.
11- TRANSFERS outside the European Economic Area.
No international data transfers are made. Personal data obtained through the website and in the NCM are stored on its own server, the backup copies of which are made in the cloud, on OVH Hispano servers in Ireland, all within the European Union. Therefore, in both cases, we comply with the data protection regulations and security measures in terms of the level of protection required by the European Union.
12- LINKS to other websites, platforms and social networks
Our website contains links to websites that we consider to be of interest and to social networking sites. If you follow any of these links, please note that these websites have their own privacy policies and that you should exercise caution when using these links. we are not responsible for these policies.
Privacy Policy of NCM in social networks. The processing of personal data of users who become followers on the social networks of the official websites of NCM shall be governed by the provisions of this paragraph.
The legal basis for the processing of your data is the acceptance of a contractual relationship in the relevant social network environment, and in accordance with its privacy policies. Please check these policies before you submit your personal data, if you do so, please note that you are sharing your social profile information with us. The personal data shared depends on the settings of your social media platform, please visit your social media platform and review its privacy policy to understand how your personal data is shared and used in this context.
NCM has corporate profiles on social networks such as Facebook, Twitter, Instagram, with the aim of advertising and publicising the commercialisation of our food products and services for the hotel, catering and home-delivered meals sector.
Users who have a profile may join our page on these social networks, thereby showing interest in the information we publish and authorising us to process the personal data published on their profile. NCM has access to and processes the user's public information within the social network itself, it will not be incorporated into any file external to it.
In the case of social networks, Facebook, Inc. or Twitter are located outside the EEA and may have access to your personal data. These service providers are covered by the Privacy Shield and therefore obliged to protect your personal data according to well-defined standards of protection and safeguards and at the same level of protection as in the European Union.
Please note that there is no link between NCM and such platforms or social networks, so you will accept their policy of use and conditions once you access them and/or validate their notices, terms and conditions in the registration procedure, not being responsible for the use of such platforms or social networks. NCM for the use or processing of your data outside of the strict relationship and provision of services set out in this policy.
NCM within social networks you will be able to: access public profile information, publish on the user's profile information already published on our site, send individual messages through social network channels, page status updates that will be published on the user's profile.
You can access the privacy policies of the social network itself at any time and configure your profile to guarantee your privacy. As a user you can always control your connections, delete content that no longer interests you and restrict who you share your connections with.
Publications in Social Networks. Once linked to our page/profile, the user will be able to publish comments, links, images and any multimedia content supported by the social network. The user must be the owner of the content published and hold the copyright and intellectual property rights or have the authorisation of the third parties concerned. NCM reserves the right to immediately remove content that may violate morals, ethics, good taste or violate copyright or intellectual/industrial property rights.
NCM will not be held responsible for the content that you have freely published as a user. Each user is solely responsible for their privacy on the social network. The contents and images published on the social network will not be stored in any medium by the social network. NCM, but they will remain on the social network.
In relation to the exercise of your rights regarding the processing of your personal data, in the case of social networks, you should bear in mind the following nuances: AccessThis right will be defined by the functionality of the social network and the ability to access user profile information. CorrectionWe may only exercise this right in respect of information under our control on the social network (e.g. deleting comments posted on our page). Cancellation/OppositionWe may only exercise this right in relation to information under our control, e.g. stop being linked to the profile, stop following us.
13- Further information
If you have any questions about how we handle your data, the contents of this statement, your rights under the law, how we update your records or how to obtain a copy of the data we hold about you, you can contact Nueva Cocina Mediterránea 2002 S.L, Avenida de las Américas, Parcela 16- 6A, P.I. Oeste, C.P. 30.820, Alcantarilla, Murcia or at correo@nuevacocinamediterranea.es.
Updated as of 1 July 2019